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Wheelchair, Medical, and Special Assistance Flights
Need wheelchair, mobility, or medical assistance? An agent adds the requests to your booking so help is ready at check-in, the gate, and on arrival, 24/7.
Airlines are required to provide wheelchair and boarding assistance at no charge, but it only works smoothly when it is on the reservation before you arrive. Agents add the specific requests, choose aircraft and connection times that suit, and note equipment such as mobility scooters or oxygen concentrators.
For service animals, the agent will tell you which forms the airline requires and when they are due.
Assistance works best arranged well ahead. Airlines need certain requests on the reservation in advance — a wheelchair at the gate, an accessible seat, oxygen, or a service-animal form — and some have deadlines. An agent adds the specific requests, chooses aircraft and connections that can actually accommodate the equipment, and confirms it is all noted before you travel, so nothing depends on sorting it out at the airport.
Calls are answered by licensed travel agents at our partner agency, 24/7. WarBird Flight is independent and not affiliated with any airline.
Who this is for
- Travelers who need a wheelchair between check-in and the gate
- Passengers with oxygen, medical devices, or service animals
- Families booking for someone with limited mobility
Have ready when you call
- Name as on ID
- Type of assistance needed
- Any equipment: wheelchair type, oxygen concentrator, service animal
How it works
- 1
Call and describe the assistance needed.
- 2
The agent selects suitable flights and adds the service requests to the reservation.
- 3
You receive the itinerary with the assistance confirmed, and instructions for the airport.
Airline rules that apply
- Wheelchair assistance is free on all airlines and covers check-in to gate, aircraft boarding, and arrival.
- Portable oxygen concentrators are allowed on most carriers with advance notice; medical oxygen is not.
- Service animals require the DOT form submitted before travel; emotional-support animals are no longer accepted as service animals by US carriers.
Ready when you are
Call and a licensed agent handles it on the spot. Tickets are emailed within minutes of payment.
Fees
Assistance services are free. Airline fares include taxes; our partner agency may charge a service fee per ticket, disclosed before you pay. See all fees.
Frequently asked questions
Is wheelchair assistance free?
Yes, on every airline. It should be requested at booking so it is arranged at each airport.
Can I bring my own wheelchair?
Yes. Manual and powered wheelchairs are carried free of charge; the agent records the type and dimensions.
Can I fly with a portable oxygen concentrator?
Most airlines allow approved models with advance notice and sufficient battery. The agent will note it on the booking and tell you the airline's requirements.
Do you handle service animals?
Yes. The agent adds the animal to the booking and explains the DOT form and deadlines.
Guides that help with this
Airline policiesFlying with a Wheelchair or Mobility Device: What to Request and WhenWheelchair assistance at the airport, travelling with your own chair or scooter, batteries, seating rules, and how to get every request onto the booking.
Booking tipsFlying with a Baby: Lap Infant Rules, Fees, and SeatsWhat a lap infant costs on domestic and international flights, when to buy the baby a seat, car seats, bassinets, and the documents airports ask for.
Airline policiesFlying While Pregnant: Airline Cutoffs, Documents, and ComfortWhen airlines start asking for a doctor's note, the late-pregnancy travel limits that differ by carrier and country, and how to make the flight easier.
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Written and maintained by the WarBird Flight editors. WarBird Flight is an independent booking service and is not affiliated with any airline.