Frequently Asked Questions

No. They are the lowest fares recorded recently on each route from cached search data. Call and an agent will quote today's live fare.

Airline fares are the same as booking direct. Our partner agency may charge a service fee, disclosed before you pay. Agents often find lower fares by comparing every airline and alternate airports.

Licensed travel agents at our partner agency, 24 hours a day, every day. They serve callers from the United States and Canada.

No. We are an independent booking service, not affiliated with any airline. Tickets are issued by the airlines and are valid airline tickets.

Within 24 hours of booking a ticket that departs seven or more days later, yes, for a full refund. After that, it depends on the fare; see the refunds page.

By email within minutes of payment, with the airline confirmation code.

Often the original seller must make the change, but our agents can advise and in many cases help rebook. Call and ask.

Yes, on every major international carrier, including Emirates, Qatar Airways, Lufthansa, British Airways, Air France, KLM, and Air Canada.

Yes. Groups of 10 or more get group fares with a deposit and names due later.

You are entitled to a refund or a free rebooking. Call and the agent will arrange whichever you prefer.

No. Calling and getting a quote is free.

All major US, Canadian, European, and Gulf carriers, including Delta, United, American, Southwest, Alaska, Hawaiian, Air Canada, Lufthansa, British Airways, Air France, KLM, Emirates, Qatar Airways, and Etihad.